Refund Policy
At Black Friday Outlet, all sales are final.
All Sales Are Final
Due to the nature of our liquidation and falling-prices business model, we do not offer:
- Returns
- Refunds
- Exchanges
Please inspect your items carefully upon pickup or delivery.
Damaged Items
If an item arrives damaged, customers must notify us within:
Notification Window
24 Hours of receiving the item
Claims made after 24 hours will not qualify for exchange consideration.
To process a damaged item claim:
- The original receipt or proof of purchase is required.
- The item must be returned for inspection.
Approved damaged item claims will receive:
An exchange value equal to the original purchase price of the damaged item. Customers may:
- Exchange for an item of equal value, or
- Apply the value toward a higher-priced item and pay the difference.
* Exchange approval is subject to product availability.
Thank you for shopping with us.